Posts Tagged Vizaweb
Help! I’ve registered my domain with Vizaweb and I think it’s gone for good!
Posted by Matt Fowler in Uncategorized on June 4, 2009
Don’t fret, because your domain CAN BE SAVED.
The original way to get out of Vizaweb was to contact them (which now, simply just doesn’t happen) and they would gladly move your domain to ‘domains.vizaweb.com’. Well, now when you visit that link you see an “Index of /” page – meaning they’ve completely wiped out their domain system. UGGH! Luckily, I have a solution for those of you who registered through Vizaweb and need a way out.
First off, you need to purchase a “domain name transfer” from another registrar company (Such as GoDaddy, Dotster, etc).
Once you’ve done this, you need to contact the company Vizaweb uses for their registrations (Public Domain Registry), which can be done here: https://support.publicdomainregistry.com/support/index.jsp
Explain to them the situation you are having with Vizaweb and your domain. Within 24-48 Hours you should receive a response back with your Authorization code right in the email. It is recommended to give them the Administrator email address or registrant email address for the domain, if possible, but I’d say with the amount of emails they have been getting about Vizaweb — they won’t even ask questions and just send you the code.
You will use this code to start the transfer ‘authorization’ from Vizaweb to your new registrar.
From there, you will receive an email to your Administrator email address from “Vizaweb Inc” (the email will be from do_not_reply@myorderbox.com) saying that they have received the transfer request and in 4-5 days, the transfer will be automatically accepted.
Ta Da! No more Vizaweb!
Another note: (People with access to their cPanel) Don’t forget to request a complete site back up for your domain and talk to your new host about accepting backup files.
Hope this helps.
Goodbye Vizaweb
Posted by Matt Fowler in Uncategorized on March 25, 2009
Well, I finally made the switch. After hosting with Vizaweb for a good solid 5 years, as of March 23rd, 2009 — Matt Fowler dot Business was successfully hosted and ran successfully under Site5.com hosting. I’ve already noticed some very significant differences after I did this. My page, at least to me for sure, loads a lot faster. Probably because I’m sure Site5 actually pays attention to their servers.
To Rick Mueller, CEO of Vizaweb:
No offense to you, or your company, but there were certain things that kept happening that sparked a scare in losing everything I got. Not to mention, the up time decreased rapidly over the years, and plus even the support forum went to the spammers. Also, what happened to the phone support? It went from getting an answer, getting an occasional answer, to getting no answer at all. I’m sorry, but there are certain problems that need to be assessed immediately — and having phone support helps. Then came live chat, well that lasted a good 3-4 months, and then it went permanently offline. Then, the downtime went from bad to catastrophic. My site was down for a solid week a couple of times with no explanation. I just can’t handle that from my host. Though I’ll probably never know what happened to the company I once trusted and sent many people too, I hope that it is only temporary and that the company comes back full force and back to the way they were.
The move over had a little struggle, due to DNS IP problems, but all was fixed within 24 hours, and I will commend the Site5 support team for sticking with me and helping me out with every little issue that was beyond my command. I also have a Dynamic IP now, which, though is common for most people — is something new for me!
Yes, Brick Hill Publishing (my Grandma’s book website) was also moved to Site5. Not sure if anybody even wanted to know about that, but you know now.
I also thank a co-Moderator in the Vizaweb Support forum, yardbird, for turning me onto Site5. I’ve been pleased so far, and it’s only the beginning of the road. I signed up for a 3-year host, so we’ll see how it goes.
Until next time